BPIBLOCKCHAINBPI Blockchain in an online database that with the use of blockchain technology and smart contract, students are able to proof their abilities and experience to companies in the service design industry. With this new service, both students and hiring companies will have the accountabilty needed to reach out and recruit.
Time
10 weeks
Team
Joe Parker
Andrew Bateman
Isabela Muñoz
Role
Design Lead
Research Lead
The Problem
New graduates of Service Design lack the experience that industry organizations are looking for and need a way to prove their employability. Service designers are academically trained in different technical skills that contribute to their efficacy in their industry, but there is a gap in the understanding of what makes an efficient service designer.
The Solution
Our solution should deliver a mechanism to accurately contextualize and communicate a service designer’s experience and compatibility to recruiters and deliver a framework to improve the academic development process of achieving a degree in Service Design.
Research
Survey
2 quetionniares
110 responses
Interviews
12 experts
Research gap metrix
Stakeholder analysis
Persona analysis
Memory basin
Affinity diagrams
Word frecuency analysis
Data Analysis
Deductive workshop
Interface testing
Idea visualization testing
Hypothesis Testing
Research Insights
Documentation and measuring are crucial to proving oneself and gaining trust
Soft skills are most important to have, while hard skills can be developed
Experience is...time, knowledge, work
Students can delegate and take ownership of roles based on experience
Objetive
1. Create a framework to communicate our value as Service designers.
2. Close the gap between recruiters and new grads so that the experience and skills of these grads is communicated.
3. Implement industry principles to into the program to better prepare students for the professional world.
Tech Integration
CREDIBILITYDATA BASE
BLOCKCHAININTEGRATION
1. Record transactions in an immutable way
Blockchain Key Functions
2. Act as a database that can be public or private
3. Act as a mechanism to prove your worth to a recruiter
How does it work..?
Students JourneyRecruiters Journey
Key Learnings from the BPI Chain Project
Importance of User Feedback: Engaging with real users throughout the design process highlighted the importance of iterative testing and refinement. Direct feedback allowed me to tailor the experience to better meet user needs and expectations.
Scalability and Flexibility: Designing for scalability and flexibility taught me the importance of creating adaptable solutions. This approach ensures that the product can grow and evolve with the user's needs and technological advancements.
Collaboration Across Disciplines: Working closely with developers, business analysts, and other stakeholders underscored the value of cross-functional collaboration. This approach helped in aligning the project goals and ensuring a cohesive final product that met both user and business objectives
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